How to Access Your Apps with the New Microsoft MyApps Single Sign-On

Overview

Imperial Valley College has transitioned from PortalGuard Single Sign-On (SSO) to Microsoft MyApps to provide a more secure, modern, and unified login experience. This guide explains what changed, why it changed, and how to access your applications using the new Microsoft MyApps portal.

What Changed?

Previously, users logged into campus systems using PortalGuard. Now, all SSO authentication is handled through Microsoft myapps.microsoft.com, also known as the Microsoft MyApps Portal. Your login credentials remain the same (your IVC email and password), but the sign-in screen and the way you access apps have been updated.

Why the Change?

Moving to Microsoft MyApps provides several benefits:

Stronger security with Microsoft’s modern authentication and threat protection

• One login for all apps (Canvas, Self-Service, Starfish, Office 365, and more)
• Easier access through a clean and consistent dashboard
• Better support for mobile and cloud-based services
• Improved reliability compared to PortalGuard

This change aligns with IVC’s strategic plan to enhance cybersecurity and streamline user experience.

How to Sign In Using Microsoft MyApps

1. Open a Web Browser
Launch your preferred web browser (such as Chrome, Edge, or Firefox).

2.  Go to the Microsoft MyApps Sign-In Page
You can access the login page using the following direct link:

• Direct link: myapps.microsoft.com

3. Enter Your IVC Email Address
When prompted, enter your Imperial Valley College email address:

• Staff: firstname.lastname@imperial.edu 
• Students: firstname.lastname@students.imperial.edu
• Click Next.

4. Enter Your Password

• Use the same password you previously used with PortalGuard.
• If you recently reset your password, the new password works here as well.

5. Complete Multi-Factor Authentication (if prompted)

If MFA is enabled for your account, approve the sign-in using:

• Email
• Phone

This step ensures maximum account protection.

7. Access Your Apps

Once logged in, you will see the Microsoft MyApps dashboard, where you can launch any available campus services, including:

• Canvas
• Office 365
• Zoom
• Employee Resources
• And others assigned to your role

Click any tile to open the application instantly.

Troubleshooting

Clear Your Browser Cache

If you experience sign-in issues or missing apps, start by clearing your browser cache:

1. Clear your browser’s cache
   Select Time range: All time
   Clear everything except Passwords and Autofill data
   Reference: How to Clear Your Browser Cache

2. Completely close all browser windows
   Make sure no browser sessions remain open

3. Reopen a new browser window
   Do not reuse existing tabs

Frequently Asked Questions

Do I still use PortalGuard?

• No. PortalGuard has been fully replaced by Microsoft MyApps for authentication.

Do I need to change my password?

• No. Your current password works unless you choose to reset it.

Do students and staff use the same login link?

• Yes. The MyApps portal is unified for everyone.

Are all apps connected through MyApps now?

• Yes. Any service that previously directed to PortalGuard now uses Microsoft login.

Support & Assistance

If you run into issues:

• IT Help Desk
• helpdesk@imperial.edu
• (760) 355-6300
• Monday-Friday, 8:00 AM-5:00 PM