- Knowledge Base
- For Staff
- Technology Services
- Technology Services Resources for Faculty and Staff
- WebStar
This article outlines temporary workarounds for intermittent WebStar (Banner Self-Service) sign-in issues following the migration to Microsoft Entra. The issue is typically caused by cached or stale authentication sessions, and the steps provided help users force a fresh sign-in while a permanent resolution is being investigated.
- Knowledge Base
- For Staff
- Technology Services
- Technology Services Resources for Faculty and Staff
This article will give the step by step procedure to reset a user password.
- Knowledge Base
- For Staff
- Technology Services
- Technology Services Resources for Faculty and Staff
Instructions on how to validate the user's accounts to assist with reset passwords and/or MFA reset.