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You can add user extensions to the HUD list directly from the RingCentral app. Users in your Presence list in your RingCentral online account are already added by default.
This article provides instructions on how Administrators can configure a User's Presence settings on the Online account.
The head-up display (HUD) in the RingCentral app provides you with advanced phone functionality and keeps your frequently used extension list at your fingertips. The HUD also lets you see user extensions in real-time whether they are available or engaged in a call.