Technology Services Resources for Faculty and Staff

Technology services knowledge base articles for basic to intermediate IT subjects for faculty and staff.

Categories (7)

RingCentral

Quick How-To's for the most common RingCentral Questions.
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Banner

Staff resources for Banner, which is Imperial Valley College's Student Information System (SIS).
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Starfish

Staff resources for Starfish, which is Imperial Valley College's early alert, student meeting, and progress survey tool.
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Ocelot

Staff resources for Ocelot, which is Imperial Valley College's chatbot, live chat, and texting campaign tool.
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Argos

Staff resources for Argos, which is one of Imperial Valley College's reporting tools.
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OneDrive

Staff resources for OneDrive, which is Imperial Valley College's cloud storage solution.
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TeamDynamix

Staff Resources for TeamDynamix: IVC's service ticket system, offering a knowledge base and service request links through the Client Portal.
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Articles (8)

Account Password Reset

This article will give the step by step procedure to reset a user password.

How to Report Phishing Emails in Outlook

How to Sign Into Xtender Application

This guide outlines the steps to efficiently sign into the Xtender application. For any login issues or queries, users are advised to contact the IT support team for assistance.

IVC Printer Support

Login Into xTender

If you are having trouble with your username read this article.

Mounting a Shared Drive

How to map a shared network drive to your computer.

Password Protect PDF through Encryption

Follow step-by-step on how to encrypt a PDF file with a password

Intel Unite Installation

How to install Intel Unite on your device.