Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Participatory Governance
Technical Support
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
For Staff
Technology Services
Technology Services Resources for Faculty and Staff
Technology Services Resources for Faculty and Staff
Technology services knowledge base articles for basic to intermediate IT subjects for faculty and staff.
Categories (8)
RingCentral
Quick How-To's for the most common RingCentral Questions.
Expand
Banner
Staff resources for Banner, which is Imperial Valley College's Student Information System (SIS).
Expand
Starfish
Staff resources for Starfish, which is Imperial Valley College's early alert, student meeting, and progress survey tool.
Expand
Ocelot
Staff resources for Ocelot, which is Imperial Valley College's chatbot, live chat, and texting campaign tool.
Expand
Argos
Staff resources for Argos, which is one of Imperial Valley College's reporting tools.
Expand
OneDrive
Staff resources for OneDrive, which is Imperial Valley College's cloud storage solution.
Expand
WebStar
Articles focusing on the utilization and functionality of Self-Service Banner 9 for staff and faculty.
Expand
TeamDynamix
Staff Resources for TeamDynamix: IVC's service ticket system, offering a knowledge base and service request links through the Client Portal.
Expand
Articles (10)
Accessing the Submit Grade Feature in Canvas
Account Password Reset
This article will give the step by step procedure to reset a user password.
Account Verification Process
Instructions on how to validate the user's accounts to assist with reset passwords and/or MFA reset.
How to Report Phishing Emails in Outlook
How to Sign Into Xtender Application
This guide outlines the steps to efficiently sign into the Xtender application. For any login issues or queries, users are advised to contact the IT support team for assistance.
IVC Printer Support
Login Into xTender
If you are having trouble with your username read this article.
Mounting a Shared Drive
How to map a shared network drive to your computer.
Password Protect PDF through Encryption
Follow step-by-step on how to encrypt a PDF file with a password
Intel Unite Installation
How to install Intel Unite on your device.
Search this category
Search
Blank
Popular Articles
Canvas Alternative Login (students)
IVC Printer Support
Adobe Creative Cloud Access
Account Password Reset
Logging in to your RingCentral Account
Recent Articles
Using the IVC Roster Management Tool
Faculty Self-Service Overview
Accessing the Submit Grade Feature in Canvas
Account Verification Process
Portal Guard MFA Setup
Popular Tags
Phone
(6)
RingCentral
(4)
Extensions
(3)
Ocelot
(3)
password
(3)
account
(2)
Adobe
(2)
canvas
(2)
Classroom
(2)
Drive
(2)