Technology services knowledge base articles for basic to intermediate IT subjects for faculty and staff.

Categories (6)


Quick How-To's for the most common RingCentral Questions.


Staff resources for Banner, which is Imperial Valley College's Student Information System (SIS).


Staff resources for Starfish, which is Imperial Valley College's early alert, student meeting, and progress survey tool.


Staff resources for Ocelot, which is Imperial Valley College's chatbot, live chat, and texting campaign tool.


Staff resources for Argos, which is one of Imperial Valley College's reporting tools.


Staff resources for OneDrive, which is Imperial Valley College's cloud storage solution.

Articles (7)

Account Password Reset

This article will give the step by step procedure to reset a user password.

Login Into xTender

If you are having trouble with your username read this article.

Mounting a Shared Drive

How to map a shared network drive to your computer.

Password Protect PDF through Encryption

Follow step-by-step on how to encrypt a PDF file with a password

Intel Unite Installation

How to install Intel Unite on your device.